Our aim is that all our products reach you in perfect condition. If you're disappointed in any way we would like to know, so please make sure you contact us if this is the case.

We believe strongly in our products and their quality, but if for any reason you are not satisfied you can return merchandise to any one of our retail stores. To locate a retail store you may visit our store locator online here.

You may also return items by mail for a full refund. Please note that your original receipt/invoice must be included.

Without a receipt/invoice, you can return merchandise to us by mail or to one of our stores and receive a store credit. If you bought a product as part of a set, the entire set must be returned to receive a refund.

We cannot accept returns on:

Soaps, Samples and 


Packaging and Shipping Your Return

Please package your return in the original box, if possible, and send to:

Timea's Cause Inc.
511- 425 Hespeler Rd
Cambridge, Ontario

N1R 8J6

Please include a short description of the reason for returning the product.

Thank you kindly,

Timea's Market